Romanian startup DRUID AI raises €26 million to accelerate agentic AI platform growth under new CEO

Bucharest-based DRUID AI today announced it has secured €26 million in Series C financing to advance the global expansion of its enterprise-ready agentic AI platform under the leadership of its new CEO, Joseph Kim.

The strategic investment – which will advance DRUID AI’s mission to empower companies to create, manage, and orchestrate conversational AI agents – was led by Cipio Partners, with participation from TQ Ventures, Karma Ventures, Smedvig, and Hoxton Ventures.

“This investment is both a testament to DRUID AI’s success and a catalyst to elevate businesses globally through the power of agentic AI,” said Joseph Kim. “Customer success is what it’s all about, and delivering real business outcomes requires understanding companies’ pain points and introducing innovations that help those customers address their complex challenges. That’s the DRUID AI way, and now we’re bringing it to the world through this new phase of global growth.”

Founded in 2018, DRUID AI is an end-to-end enterprise agentic AI platform that enables rapid development and deployment of AI Agents to automate business processes and enhance access to enterprise knowledge. It has reportedly powered over one billion conversations across more than 4,000 AI Agents and supports 300+ clients globally.

With expertise in banking, financial services and insurance (BFSI), DRUID AI serves industry leaders such as Liberty Global, AXA, Auchan, Muller Medien, and BCR – Erste Group.

In parallel, DRUID AI delivers solutions across education, healthcare, higher education, retail, and telecom for global brands including Carrefour, NHS, Orange, and Kmart Australia.

Roland Dennert, managing partner at Cipio Partners, a premier global venture capital fund, explained: “At Cipio Partners, we focus on supporting growth-stage technology companies that have achieved product-market fit and are ready to scale. DRUID AI aligns perfectly with our investment strategy – offering a differentiated, AI-based product in a vast and rapidly growing market.

“Our investment will help accelerate DRUID AI’s expansion into the U.S. and elsewhere, fuel further technological advancements, and strengthen its position as a global leader in enterprise AI solutions. We are excited to partner with DRUID AI on its journey and look forward to supporting the company in shaping the future of enterprise AI-driven interactions.”

The appointment of Kim as CEO and the new funding come on the heels of DRUID AI earning a Challenger spot in the Gartner Magic Quadrant for Conversational AI Platforms for 2025.

In 2024, DRUID AI grew ARR 2.7x year-over-year. Its platform has powered morethan 1 billion conversations across thousands of agents. In addition, the DRUID AI global partner ecosystem has attracted industry giants Microsoft, Genpact, Cognizant, and Accenture.

DRUID AI Co-founder and Chief Operating Officer Andreea Plesea, who had been interim CEO, commented: “I am delighted Joseph is taking the reins as CEO to drive our next level of growth. His commitment to customer success and developing the exact solutions customers need is in total sync with the approach that has fueled our progress and positioned us to raise new funds. Joseph and the Series C set up DRUID AI and our clients for expanded innovation and impact.”

Powered by advanced agentic AI and driven by the DRUID Conductor, its core orchestration engine, the DRUID platform aims to enable businesses to deploy AI agents and intelligent apps that streamline processes, integrate with existing systems, and fulfil complex requests efficiently. DRUID AI’s end-to-end platform allegedly delivers 98% first response accuracy.

“At Georgia Southern, we recognised that to truly meet the needs of today’s digital native students, we needed to offer dynamic and accurate real-time support that would solve their issues on the spot,” said Ashlea Anderson, CIO at Georgia Southern University. “By leveraging DRUID AI’s platform, we’ve created personalised and intuitive experiences to support students throughout their academic journeys, increasing enrollment and student retention. The result is a more efficient, connected campus where students feel supported, engaged, and better positioned to succeed.”

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