London-based Conduct secures €11.2 million to modernise enterprise IT systems with AI
London-based Conduct has raised €11.2 million in Seed funding to accelerate the modernisation of legacy ERP systems. Founded in 2024 by three former Palantir employees, the company has developed an AI platform designed to transform enterprise IT operations, starting with a focus on SAP.
The Seed round was led by Creandum, with participation from Lucid Capital, Booom, and angel investors from Palantir, Google DeepMind, Workday, as well as a senior leader from SAP. Customers already include European enterprises such as Daimler Truck and Rittal, who are using the platform daily to manage IT operations across their software estates.
Conduct’s AI platform allows organisations to communicate directly with their ERP systems, helping IT leaders and business stakeholders gain instant insights into how their codebases operate and which business logic they contain. By doing so, the company claims it can cut customer task times and reduce operating costs by up to 90%.
“Enterprises need a way to continuously understand, improve, and future-proof their core systems. Conduct’s AI platform does exactly that. Starting with the SAP S/4HANA migration, the single most critical transformation in enterprise IT, Conduct is uniquely positioned to redefine how global leaders manage their most complex system. We are thrilled to back a team with deep enterprise DNA and a relentless focus on customer value from day 1,” said Peter Specht, General Partner at Creandum.
The company believes that IT should evolve from being a cost centre into a driver of growth. “We believe that IT should be the core growth engine of every enterprise but today CEOs repeatedly tell us that IT is becoming a blocker to business outcomes: 3-4% of enterprise revenue is spent on system maintenance. Counterintuitively, this is not driven by new code generation, but by having to manually decipher how complex systems spanning millions of lines of code actually work. Conduct’s AI agents drastically reduce the resource burden of software maintenance, allowing IT teams to focus on system innovation that drives revenue and productivity gains,” explained Jan Philipp Haas, Co-founder and CEO
The platform is already being used across the IT estate of Rittal, the global server rack leader. Clemens Voegele, Global Chief Digital and Information Officer of the Friedhelm Loh Group, of which Rittal is a subsidiary, said: “We now use Conduct for all our daily incident and problem management at the intersection of business and IT, significantly accelerating resolution times in the ERP ticketing process. Whenever new ERP features are requested, Conduct is the first tool our teams turn to…It gives us full visibility – rather than flying blind.”
Conduct emphasises data security in its approach. “The agentic AI that underpins Conduct has been designed so that as teams use Conduct, our platform gains more context about their business, giving back better and better answers. Conduct has been architected specifically to prevent your sensitive business data leaking or being used to improve AI models for anyone outside your organisation, so teams can be confident in using the platform,” said Henry Thompson, Co-founder and Chief Technology Officer.
With SAP enforcing an initial deadline of 2027 for enterprises to migrate to S/4 HANA, many organisations are searching for alternatives to costly, multi-year consultancy projects. A major barrier to these migrations lies in SAP customisations, which can carry heavy maintenance costs. Philipp Hoefer, Co-Founder and Chief Product Officer, noted: “Conduct helps customers evaluate which customisations contain critical functionality that needs to be maintained in the S/4HANA world, and which customisations can be replaced by standard SAP processes. Many SAP customisations encode decades of experience and the competitive edge of your business – but carry huge costs in IT maintenance. For $1 spent on SAP customisation, $2 on average has to be spent on ongoing maintenance costs, so we built Conduct to drastically reduce the burden of managing your custom code, helping you keep your competitive edge while making your systems leaner and easier to maintain.”
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