HP and Dell cut HEVC support in some laptops
HP and Dell has disabled support for the High-Efficiency Video Coding (HEVC) standard in some of their laptops, Ars Technica reports. HEVC is a codec that enables the compression of large videos into smaller files while retaining their quality. Sixth-gen Intel Core chips and later, as well as AMD chips made over the past 10 years, come with built-in support for the standard. But as some HP and Dell owners on Reddit have shared, they found themselves faced with an infinite loading screen when they tried to view HEVC Content on a browser, like Chrome and Firefox.
Ars Technica found documentation for some HP business laptop models, including the HP ProBook 460 G11, ProBook 465 G11 and EliteBook 665 G11, stating: “Hardware acceleration for CODEC H.265/HEVC (High Efficiency Video Coding) is disabled on this platform.” Dell didn’t explicitly mention disabling support for HEVC, but it has a support page explaining that HEVC content streaming is only possible on devices with specific configurations.
To be clear, users will still be able to play HEVC videos on programs like VLC and Windows Media Player. However, users with the affected laptops will have to deal with broken videos if they try to play anything on their browsers that use the standard. HP told Ars that it disabled HEVC on select devices way back in 2024 and encouraged people to use “licensed third-party software solutions” instead. Meanwhile, Dell told the publication the its premium laptops still support HEVC videos. For users with base and standard laptops that can no longer play them, the company also encourages the use of third-party software.
The companies didn’t say why they decided to switch off HEVC playback for certain models, but as Ars notes, it could be associated with increasing licensing fees. After September 30 this year, the royalty rates for the HEVC codec went from 20 cents to 24 cents per unit for over 100,001 units. HP and Dell are two of the largest laptop manufacturers in the world, so that translates to a considerable chunk of money. This article originally appeared on Engadget at https://www.engadget.com/big-tech/hp-and-dell-cut-hevc-support-in-some-laptops-130000940.html?src=rss
