Amsterdam’s OurMind raises €2.1 million to reduce healthcare admin burden with AI

OurMind, an Amsterdam-based startup developing AI solutions to reduce administrative burdens on healthcare providers and to reduce burnout, has raised €2.1 million to scale and expand its platform. 

The round was led by 4impact capital, with a group of general practitioners and medical specialists also making a significant contribution.

Paul Koning, a former orthopaedic surgeon and OurMind founder, said, “This investment enables us to scale up and expand our platform so that we can meet, and continue to meet, demand from hospitals. Ultimately, this is not about AI, but about how we can continue to deliver good care with the same number of people.”

Founded in 2024 by Marco Ferraz, Paul Koning, Renan Sales Barros and Fredrik Gustafsson, OurMind is building a personal AI platform that grows with the user and helps free up more time for patient care.

According to the company, healthcare waiting lists are growing, doctors are working overtime, and administrative pressure continues to mount. As a result, job satisfaction among healthcare staff is declining. Citing a study by De Jonge Specialist, the company reports that a quarter of young doctors are experiencing burnout symptoms. 

Highlighting the urgency of the issue, OurMind notes that one in seven workers in the Netherlands is employed in healthcare. However, the Scientific Council for Government Policy (WRR) forecasts that by 2040, one in four workers will be needed in the healthcare sector.

Cardiologist and CMIO Bart Driesen of Maasziekenhuis Pantein said, “Five years ago, there was not really a sense of necessity yet. Now there is. We have more than 150 patients with a new referral on the waiting list who cannot even get an appointment right away. That is simply not sustainable. 

“Ultimately, you need an AI layer across the entire hospital. Doctors currently spend two to three hours a day preparing consultations, often at home in the evening. If AI can largely take that over, it changes our working day.”

OurMind claims that it collaborates closely with healthcare professionals to gradually and securely integrate generative AI into the healthcare system, addressing the growing workforce shortage. The Dutch startup started with Notes: AI software that converts conversations during consultations into medical documentation. 

Currently, over 300 general practices and 14 hospitals utilise the platform. It is continuously expanding to include applications for consultation preparation, administrative support, patient communication, and other functionalities. 

According to Koning, the ultimate goal is to preserve job satisfaction and thereby reduce the number of burnouts in healthcare. “A burnout is not only extremely difficult for the person affected, but also for the colleagues left behind and the hospital. After all, they have to absorb the impact. Fortunately, the first hospital boards are realising that the costs of doing nothing — staff absence, waiting lists, people leaving the profession — are far greater than the costs of seriously investing in AI support now.”

This is the first HealthTech investment for Dutch venture capital fund 4impact capital. It primarily invests in software companies addressing societal themes such as energy, sustainability, and digitalisation. 4impact’s investment in OurMind is supported by Invest-NL and the European Union under the InvestEU Fund.

4impact partner Victor Straatman states that this investment is different from classic private-equity structures. “We are a venture capital investor. That means everything OurMind earns stays in the company for further development.” 4impact expects to remain actively involved. “We help not only with capital, but also with knowledge, network, and guidance. We believe in OurMind’s vision and in the team that is in place.”

OurMind emphasises that it is secure, GDPR compliant, and certified with ISO27001 and NEN7510.

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