Lithuania’s Backoffice secures €150k to build the operating system for European hospitality
Backoffice, a Vilnius-based startup building an operations management solution for restaurants, cafes, and hotels, has secured €150k in investment to expand its product across Europe.
The investment was secured from venture capital funds FIRSTPICK and Lost Astronaut.
“I grew up watching my mum run her restaurant and bakery business: long hours, constant schedule changes, staff shortages. The people who build businesses like this love people, love the industry, and are deeply hospitable but they’re often drowning in operational work. Backoffice is an attempt to change that,” said Erikas Pakėnas, founder, Backoffice.
Founded in 2025 by Erikas Pakėnas and Denis Stech, the Backoffice is developing a platform designed to simplify the day-to-day business operations of the hospitality and food service sector, from shift changes to payroll and internal communication.
According to the company, employees can more efficiently swap shifts, log work hours, and track their earnings. The founders aim to replace fragmented solutions such as Excel spreadsheets or messaging apps with a single centralised system.
Backoffice states that its platform handles scheduling, time tracking, compliance, training, procurement, and the live numbers that tell the users how their business is really doing.
The company charges per location rather than per employee and natively supports multi-location and multi-business structures. Owners see a combined view across all venues or drill into each venue independently, with labour costs, margins, and performance rolled up at the group level.
Explaining its data security measures and how it handles Lithuanian labour law, the company mentioned on its website, “Data is stored in the EU, encrypted at rest and in transit, and GDPR-compliant by default. Contracts, working time records, and employee documentation follow Lithuanian labour law out of the box, signed with Smart-ID or Mobile-ID and stored for the required retention period.”
The platform is currently operating in over 40 locations across Lithuania, ranging from Michelin-starred restaurants to late-night bars such as Džiaugsmas, Pleassurie, Tempo, Ahha, Meating Room, Burro, Momo Grill, and Pacai. Approximately 500 users are registered on the system.
“Strong progress made in a relatively short time, that’s what we value most: the ability to move fast and learn from the market. We see the potential for this product to become infrastructure for the entire sector. Today, the average hospitality business uses 5 or more different systems, and Backoffice aims to bring that together into one platform,” said FIRSTPICK partner Marijus Andrijauskas.
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